Frequently asked questions
Photo safety first, then money, then the videos themselves.
Your photo
- Is it safe to upload my selfie?
- Your photo is stored in private storage and served only through short-lived signed links. We re-encode it on upload, which strips location and camera metadata. It's used to make your video and nothing else.
- What happens to my photo after the video is made?
- It stays in your private account so you can make more videos. You can delete your uploads, your videos and your account at any time. If you never buy, we delete the upload automatically after 90 days.
- Do you train AI on my face?
- No. We don't use your photos to train models, and we don't sell your data. The photo is sent to our AI providers only transiently, to generate your clip.
- Can I make a video of someone else?
- Only with their permission, and only if they're an adult. You confirm both with a consent checkbox before upload, and every upload passes automated checks. No public figures, ever.
Paying
- How much is a video?
- $15 for one, $39 for three, $99 for ten. Prices in USD; your currency is handled at checkout.
- Is it a subscription?
- No. Every pack is a one-time purchase. Credits never expire and there's nothing to cancel.
- What if the render fails?
- We retry automatically, then fall back to another engine. If it still fails, your credit is refunded without you asking.
- Can I get a refund if I don't like it?
- Yes. Contact us within 14 days and we'll refund the video.
Full details on the refund policy and privacy policy.
Making a video
- How long does it take?
- Usually 2–6 minutes. We email you when it's ready; no need to keep the tab open.
- What photo works best?
- One clear, front-facing, well-lit photo of one adult face. No sunglasses, no heavy filters, no group shots.
- Can I pick a different outfit or scene?
- Each template is one fixed scene. Your face is what changes. Browse the trends page to pick the scene you want.
- What format do I get?
- A vertical 9:16 HD MP4, 5 or 10 seconds depending on the template, with no watermark.
Using your video
- Can I post it anywhere?
- Yes. You own the video you pay for and can post it on any platform.
- Can I use it commercially?
- Yes. You own the video you pay for, including for commercial use, subject to the Terms and the Acceptable Use Policy.
- Is there a watermark?
- No. Every video you pay for is clean, full HD, with no watermark.
The license lives in the Terms. Anything else: contact us.
Pick a trend →